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Security Centre

Helping you stay safe online

Report a problem

Report a problem

If you notice a problem with your HSBC account, get in touch with us immediately.

What we are doing

What we are doing

We work around the clock to ensure your money is kept safe from fraud.

Lost your details

Lost your details?

Read the simple and secure ways to get you up and running again.

Received a text

Received a text?

We have provided examples of genuine HSBC text messages and a few examples of fraudulent ones to avoid.

Fraud guide

Our fraud guide

We want you to be aware of the different ways criminals may try to steal your money.

Protect yourself

Protect yourself

Find out the easy ways you can stay safe online.

HSBC Safeguard

HSBC Safeguard

Learn more about our initiative to safeguard your head-earned money from financial crime.

hsbc on youtube

HSBC on youtube

Discover the different types of fraud and financial crime.

Card security

Card security

Learn how to protect your card and PIN from fraud.