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Accessibility policy

HSBC is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability

HSBC is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of this website and in doing so, adhere to internationally accepted standards and guidelines.

This website endeavours to meet the Web Content Accessibility Guidelines Version 2.0 (WCAG 2.0) at a minimum “Double-A” (AA) rating. The guidelines, drawn up by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with disabilities. We seek to ensure that this website is accessible to people who use assistive technology like screen readers and speech-input software and those unable to use a mouse or a pointing device.

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards-compliant HTML/CSS code means any future browsers will also display it correctly.

Browsers that we support

Our website is cross-browser compatibility and mobile responsive. For the best experience, we recommend:

  • Chrome (latest version)
  • Firefox (latest version)
  • Internet Explorer (latest version)
  • Safari (latest version)

Reasons to upgrade your browser

  • New versions are more secure
  • New versions are faster
  • Improved browsing experience
  • Browser updates are available from Microsoft, Firefox, Safari, Google.

We use accessibility testing tools and perform periodic accessibility audits of our site. Whilst HSBC strives to adhere to accepted guidelines and standards for accessibility and usability, rapid changes in technology mean is it is not always possible to do so in all areas of the website. We are, however, continually seeking solutions to address accessibility issues.

We're always looking for ways to improve our service. It's easy to share your ideas and stay informed, follow us on Facebook and Twitter to connect with us.