Top of main content

Latest updates on the sale of our mortgage portfolio

We have sold our mortgage portfolio to Pepper Money.

After announcing our decision to wind down our Wealth and Personal Banking business in New Zealand, we entered into an agreement with Pepper Money Limited (Pepper Money) to sell our mortgage portfolio.

The transfer of home loans to Pepper Money was complete on Friday 1 December 2023. This means that as of Monday 4 December 2023, our home loan customers will now manage their home loan(s) with Pepper Money.

Please note, the wind down of the deposit business will continue in phases. To find out more about the wind down, please visit our dedicated page, Latest updates on the wind-down.

Should you have any questions, please refer to our Customer FAQs page to read our most commonly asked questions or you can contact us directly on 0800 028 088 within New Zealand, or +64 9 368 8557 if calling from overseas (noting international toll charges may apply).

Questions about the mortgage portfolio sale

1Please note, due to our security policy not permitting clickable links to third party websites, we ask you to please copy and paste the above URL to Pepper Money’s website directly into your internet browser.

We're always looking for ways to improve our service. It's easy to share your ideas and stay informed, follow us on Facebook and Twitter to connect with us.