Internet Banking
Instant access to your HSBC accounts through our internet banking.
Phone Banking
Be on top of your finances by phone.
Branch Banking
Visit our Auckland Branch, should you prefer a meeting with your Premier Relationship Manager. Making a prior appointment is recommended. You can also withdraw foreign currency cash at the branch.
Bill Payment
Experience the convenience and flexibility of paying your bills at multiple bill payment points.
e-Statements
Sign up for e-Statements to help save time and money.
FAQs
Take a look at the frequently asked questions (FAQs) about banking with HSBC.
GreenID
An online tool used to verify our customer’s identification documentation.
Adobe (Live) Sign
To make it easier to send and receive signed instructions from you electronically.
Branch Banking
Visit our Auckland Branch on Level 21, HSBC Tower, 188 Quay Street, Auckland.
Our standard opening hours are 9.30am to 4.00pm, Monday to Friday (excluding weekends and public holidays).
Please note, our opening hours may vary due to Covid restrictions. Please refer to our Important Notices banner at the top of our homepage for any changes to our standard opening hours.
Deposits through Westpac
Deposit funds into your HSBC account through any Westpac branch in New Zealand. All you need is a pre-printed HSBC Deposit Book. You can also change the PIN on your HSBC Card at any Westpac branch.
We are removing cheques and drafts as payment methods
Over the next few months we’ll be removing HSBC cheques, bank cheques and bank drafts from service.
For more information and alternative ways to bank, please click here.
Contact us
Call us 24/7 on 0800 02 80 88 (within New Zealand) or +64 9 368 8557 (from overseas; international toll charges apply).
Alternatively, you may complete the below Premier enquiry form and we will get back to you soon.