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Ways to Bank

We're here for you

Instant access to your HSBC accounts through our internet banking.


Be on top of your finances by phone.


Visit our Auckland Branch, should you prefer a meeting with your Premier Relationship Manager. Making a prior appointment is recommended.


Experience the convenience and flexibility of paying your bills at multiple bill payment points.


Sign up for e-Statements to help save time and money.


Take a look at the frequently asked questions (FAQs) about banking with HSBC.


Helping you stay safe online, find out how to protect yourself from fraud.

A wall of hanging keys; image used for HSBC New Zealand Live Sign page

To make it easier to send and receive signed instructions from you electronically.


Learn about processing of electronic payments 365 days a year.

Branch Banking

Visit our Auckland Branch on Level 21, HSBC Tower, 188 Quay Street, Auckland.

Our standard opening hours are 9.30am to 4.00pm, Monday to Friday (excluding weekends and public holidays).

Please note, our opening hours may vary due to Covid restrictions. Please refer to our Important Notices banner at the top of our homepage for any changes to our standard opening hours.

Deposits through Westpac

You can deposit up to $9000 New Zealand dollars cash into your HSBC account through any Westpac branch in New Zealand. All you need is a pre-printed HSBC Deposit Book. You can also change the PIN on your HSBC Card at any Westpac branch.

We are removing cheques and drafts as payment methods

Over the next few months we’ll be removing HSBC cheques, bank cheques and bank drafts from service.

For more information and alternative ways to bank, please click here.

Contact us

Call us 24/7 on 0800 02 80 88 (within New Zealand) or +64 9 368 8557 (from overseas; international toll charges apply).

Alternatively, you may complete the below Premier enquiry form and we will get back to you soon.

We're always looking for ways to improve our service. It's easy to share your ideas and stay informed, follow us on Facebook and Twitter to connect with us.