Top of main content

We’re removing cheques and drafts as payment methods

HSBC New Zealand is removing cheques and drafts as payment methods after 25 June 2021

Table of contents

Over the next few months we’ll be removing HSBC cheques, bank cheques and bank drafts from service.

We know that some of you may be a bit worried about this change, as you’ll have to adapt to a new way of making and receiving payments. You’ve got a few months to get ready, so please contact us if you need help in setting up any of these alternatives.

Please contact your Premier Relationship Manager or call our 24/7 contact centre on 0800 02 80 88 if you’re calling within New Zealand, or + 64 9 368 8557 if you’re calling from overseas (international calling charges will apply).

Please don’t leave it until the last moment. After 25 June 2021, HSBC cheques and drafts cannot be presented anywhere.

Here are the key dates you need to be aware of:

Key dates


Friday, 16 April 2021
  • The last day you can order HSBC cheque books.
  • The last day you can purchase an HSBC bank cheque or bank draft from our New Zealand office.

Friday, 25 June 2021
  • The last day you can cash or deposit to your HSBC account, any local cheque, bank cheque or bank draft at our HSBC or any Westpac branch.

Key dates


Friday, 16 April 2021

Friday, 25 June 2021
  • The last day you can order HSBC cheque books.
  • The last day you can purchase an HSBC bank cheque or bank draft from our New Zealand office.
  • The last day you can cash or deposit to your HSBC account, any local cheque, bank cheque or bank draft at our HSBC or any Westpac branch.

What are your alternatives?

Alternative ways to bank

 

Making a payment to another party

  • Internet banking transfer
  • Direct Debit set up with your service provider
  • HSBC Debit Mastercard
  • Automatic payment
  • Outward International payment
  • HSBC Global View / Global Transfer

Receiving a payment from another party
  • Internet banking transfer
  • Phone banking transfer
  • Direct credit
  • Cash
  • Inward International payment
  • HSBC Global View / Global Transfer
  • HSBC Global Transfer Family & Friends

Getting cash
  • For smaller amounts – use your HSBC Debit Mastercard at any ATM that accepts Mastercard – in New Zealand or overseas.
  • For larger amounts – obtain a cash advance against your HSBC Debit Mastercard over the counter from any bank that accepts Mastercard, in New Zealand or overseas.  There is no HSBC NZ fee attached to this cash advance service, and you can withdraw up to your daily purchase limit.
  • For those of you in Auckland, you can visit our new HSBC branch at Level 21, 188 Quay Street to obtain cash from your account.

Alternative ways to bank

 

Making a payment to another party


Receiving a payment from another party
  • Internet banking transfer
  • Direct Debit set up with your service provider
  • HSBC Debit Mastercard
  • Automatic payment
  • Outward International payment
  • HSBC Global View / Global Transfer
  • Internet banking transfer
  • Phone banking transfer
  • Direct credit
  • Cash
  • Inward International payment
  • HSBC Global View / Global Transfer
  • HSBC Global Transfer Family & Friends

 

Making a payment to another party


Getting cash
  • Internet banking transfer
  • Direct Debit set up with your service provider
  • HSBC Debit Mastercard
  • Automatic payment
  • Outward International payment
  • HSBC Global View / Global Transfer
  • For smaller amounts – use your HSBC Debit Mastercard at any ATM that accepts Mastercard – in New Zealand or overseas.
  • For larger amounts – obtain a cash advance against your HSBC Debit Mastercard over the counter from any bank that accepts Mastercard, in New Zealand or overseas.  There is no HSBC NZ fee attached to this cash advance service, and you can withdraw up to your daily purchase limit.
  • For those of you in Auckland, you can visit our new HSBC branch at Level 21, 188 Quay Street to obtain cash from your account.

Frequently asked questions - HSBC cheques

Frequently asked questions - HSBC bank cheques

Frequently asked questions - HSBC bank drafts and overseas cheques