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Internet Banking

Instant access to your HSBC accounts through our internet banking


  • Fast, simple and available whenever you need it, 24/7
  • Safe and secure access with our Secure Key
  • Move money with ease – transfer between your own accounts, pay bills, pay others within New Zealand and overseas
  • Access your transactional history and eStatements
  • Open accounts and term deposits online
  • A single, unified view of all your international HSBC accounts with Global View
  • Transfer funds between your international HSBC accounts in real time and free with Global Transfers

What's new

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Brand new, simplified and modern design.

mobile phone and computer icon

A streamlined interface based on your banking needs and mobile friendly.

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Move your money quicker, easier.

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Enhanced security.

screenshot of the new log on interface of internet banking on HSBC New Zealand
HSBC Internet Banking home page

A Brand New Outlook

  • Simplified and modern mobile-friendly design to log on and to view all your accounts at glance.
  • Streamlined and searchable transaction history allows you to seamlessly filter through your transactions.
  • View your global accounts and balance in the account list.

Secure Key

HSBC's Secure Key provides superior protection from a large variety of attacks, including fraudulent and spoof websites, spyware, phishing and trojan horses.

The Secure Key will need to be used every time you log on to internet banking and when completing certain transactions such as transfers to a third party or changing your personal details online.


If you have any questions related to HSBC New Zealand Internet Banking or Secure Key please take a look at the frequently asked questions link below. If you don’t find the answers you are looking for, please call us on 0800 028 088 within New Zealand or if calling from overseas on +64 9 368 8557 (international toll charges apply).

Staying Safe Online

Protecting you at every step, from 24/7 account monitoring to encryption and password protection

  • To protect your account, we have a global network of security experts who work round the clock to identify threats and investigate suspicious activity
  • If we see something unusual that doesn't fit your banking profile, we'll try to stop the transaction being completed and contact you to check if it's valid
  • In case you're concerned about online fraud, you can be sure that we're doing everything we can to prevent it and help you keep your personal information and your money safe


To get started with internet banking, you need the following:

  • A Personal Banking Number (PBN)
  • A Personal Identification Number (PIN)
  • A Secure Key
  • Please ensure we have your mobile number registered in file, a SMS OTP will be sent to your mobile number in order to activate your Secure Key.

Have all of these?

If you are missing any of the above, call us on 0800 028 088 within New Zealand or if calling from overseas on +64 9 368 8557 (international toll charges apply), and we can help you get set up for Internet banking.


For all the guides and forms you need to close your HSBC account(s).


View and download our T&Cs, contracts, product information, and customer forms.


Helping you stay safe online, find out how to protect yourself from fraud.


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