Easier, simpler, faster. Your internet banking experience is about to get a whole lot better.
Over the coming months, we will be making some exciting changes to your internet banking experience.
- Fast, simple and available whenever you need it, 24/7
- Safe and secure access with our Secure Key
- Move money with ease – transfer between your own accounts, pay bills, pay others within New Zealand and overseas
- Access your transactional history and eStatements
- Open accounts and term deposits online
- A single, unified view of all your international HSBC accounts with Global View
- Transfer funds between your international HSBC accounts in real time and free with Global Transfers
Brand new, simplified and modern design.
A streamlined interface based on your banking needs and mobile friendly.
Move your money quicker, easier.
A Brand New Outlook
- Simplified and modern mobile-friendly design to log on and to view all your accounts at glance.
- Streamlined and searchable transaction history allows you to seamlessly filter through your transactions.
- View your global accounts and balance in the account list.
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Pay and Transfer easilyCollapse Expand
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Changes to your HSBC Internet Banking Service
We are continually striving to improve your online banking experience. With our enhanced technology, simplified design and streamlined processes, you can now manage your everyday banking needs easier than before, anytime and anywhere. While we are making the exciting changes to your internet banking, there are changes to the following features starting from 2 December 2019, find out more below.
Open AccountCollapse Expand
Open Term DepositCollapse Expand
Update Term Deposit maturityCollapse Expand
Update personal detailsCollapse Expand
Manage payee listCollapse Expand
Communication preferencesCollapse Expand
Stop chequeCollapse Expand
Currency calculatorCollapse Expand
Change internet banking limitsCollapse Expand
HSBC's Secure Key provides superior protection from a large variety of attacks, including fraudulent and spoof websites, spyware, phishing and trojan horses.
The Secure Key will need to be used every time you log on to internet banking and when completing certain transactions such as transfers to a third party or changing your personal details online.
Activating your Secure KeyCollapse Expand
Using your Secure KeyCollapse Expand
Getting a replacement Secure KeyCollapse Expand
Caring for your Secure KeyCollapse Expand
If you have any questions related to HSBC New Zealand Internet Banking or Secure Key please take a look at the frequently asked questions link below. If you don’t find the answers you are looking for, please call us on 0800 028 088 within New Zealand or if calling from overseas on +64 9 368 8557 (international toll charges apply).
Staying Safe Online
Protecting you at every step, from 24/7 account monitoring to encryption and password protection
- To protect your account, we have a global network of security experts who work round the clock to identify threats and investigate suspicious activity
- If we see something unusual that doesn't fit your banking profile, we'll try to stop the transaction being completed and contact you to check if it's valid
- In case you're concerned about online fraud, you can be sure that we're doing everything we can to prevent it and help you keep your personal information and your money safe
To get started with internet banking, you need the following:
- A Personal Banking Number (PBN)
- A Personal Identification Number (PIN)
- A Secure Key