PLANNED SYSTEM OUTAGE FROM 23:00 ON FRIDAY 1 DECEMBER TO 20:00 ON SATURDAY 2 DECEMBER 2023: This means that Personal Internet Banking will not be accessible during this time and any payments scheduled will be processed as soon as our system is back online. Find out more.

HSBC DEBIT MASTERCARD AND GLOBAL VIEW GLOBAL TRANSFER DEMISE ON 30 NOVEMBER 2023: As a part of the wind down process of our Wealth and Personal Banking business, the last date for HSBC NZ Debit Mastercard transactions and accessing HSBC NZ account(s) via Global View Global Transfer (GVGT) is 30 November 2023. Find out more.

For Home Loan Customers Only:

PERIOD OF SUSPENDED SERVICE FROM 21 NOVEMBER 2023 TO 1 DECEMBER 2023: In the lead-up to the transfer of our mortgage portfolio to Pepper Money, there will be a period of suspended service where we will be unable to execute customers’ change requests relating to their home loan(s). Find out more.