Top of main content

An important update for our mortgage customers

Our mortgage portfolio has transferred to Pepper New Zealand Limited effective Monday 4 December 2023.

For all the guides and forms you need to close your HSBC account(s).


View and download our T&Cs, contracts, product information, and customer forms.


Helping you stay safe online, find out how to protect yourself from fraud.


Stay up to date with our services, changes to T&Cs and other important updates.

To view all of our disclosure statements, click here.

We're always looking for ways to improve our service. It's easy to share your ideas and stay informed, follow us on Facebook and Twitter to connect with us.