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Help and Support

Get the help and support you need to help manage your account with frequently asked questions, guides, tips, and more

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Information about our products and services, including terms and conditions.


For assistance with your questions or concerns, you can contact us via the options available below.


Setting up a New Zealand bank account before you arrive is key, you can have your banking set up and also arrange to have funds transferred into the account beforehand.


Helping you stay safe online


Protecting you from fraud and financial crime