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Help and Support

Get the help and support you need to help manage your account with frequently asked questions, guides, tips, and more

View our help and support options

 

Information about our products and services, including terms and conditions.

 

For assistance with your questions or concerns, you can contact us via the options available below.

 

HSBC New Zealand will continue to provide support for impacted customers.

 

Helping you stay safe online

 

Protecting you from fraud and financial crime