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Woman working from home with family in the living room;image used for HSBC New Zealand COVID-19 Guidance page

COVID-19 Support

HSBC New Zealand will continue to provide support for impacted customers.

We're here to help

Borrowing icon; image used for HSBC New Zealand Financial Hardship page
 

In times of financial or loan repayment difficulties due to unforeseen hardship, we may be able to help.

Payment and transfer icon; image used for HSBC New Zealand Ways to bank page
 

We’re here for you. Find out how you may manage your banking from the comfort of your own home.

Tick in shield icon; image used for HSBC New Zealand Fraud Guide page
 

Please note that there has been a significant increase in fraud globally during the COVID-19 outbreak. Please take extra care, especially when transacting online.

Card manage icon; image used for HSBC New Zealand Contactless Card Transanction Limit
 
download PDF to check the increased limit for contactless payment This link will open in a new window

Your contactless card transaction limit has been increased to $200 to protect you against COVID-19.

Contact us

For assistance with your questions or concerns, please contact us via the options available.

Further support and information

For more information, please visit the Unite Against COVID-19 New Zealand Government website.