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Woman working at her desk; image used for HSBC New Zealand GreedID page


An online tool used to verify our customer's identification documentation

What is GreenID

We have worked with trusted identification verification service provider GBG PLC, to create the secure verification solution called GreenID.

GreenID enables us to Verify you in an instant. It uses technology which thoroughly checks documents to ensure they are authentic, that photo ID is Genuine and personal data is valid.

GreenID is used as part of the digital customer on-boarding process along with Zoom video calling and Adobe (Live) Sign application forms.


  • Customers are verified in real time!
  • Available 24/7 365 days of the year.
  • Customer can verify themselves anytime and anywhere simply using their mobile phone.

Terms of reference

We're always looking for ways to improve our service. It's easy to share your ideas and stay informed, follow us on Facebook and Twitter to connect with us.