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Moving from New Zealand

Whether you want to arrange your banking affairs before you travel or just want to know more about the destination, we’ve got all the information and expertise you need.

HSBC - your worldwide bank

Establishing your finances in a new country can seem daunting, but our Global International Banking Centre (IBC) is ready to help you move your banking and investments to a new country and make the whole process as seamless as possible. Our network of offices delivers a high-value quality service that will help you settle in to your new life abroad. Whether you want to arrange your banking affairs before you travel or just want to know more about the destination, we’ve got all the information and expertise you need. You’ll find some useful tips listed below.

  • Set up your account before departure

    Due to restrictions placed by the New Zealand Financial Markets Authority (FMA), we can only assist to open overseas account in the following countries/territories; Brunei, Hong Kong, India, Macau, Philippines, Sri Lanka, Australia, United Kingdom and United States of America.
  • Available in more than 30 countries/territories

    If you are enquiring about international banking services for other countries/territories not listed above, contact us to find out options available. Subject to qualifications, status and local country laws and regulations.
  • Credit history transfer

    By transferring your HSBC credit history, it's even easier to continue your banking relationship with us. Subject to qualifications, status and local country laws and regulations.
  • Dedicated HSBC International Case Manager

    An HSBC International Case Manager will take the time to get to understand your international banking needs and help complete the application for you. They will be your one point of contact for your application from start to finish.

Leaving New Zealand

As an HSBC Premier Customer in New Zealand, you will automatically qualify for an HSBC Premier account if the country you are travelling to has an HSBC Premier Centre. However, you will need to maintain your Premier status in at least one country.

Steps to opening a overseas account while in New Zealand

Check with our Global International Banking Centre at least a month before you travel to see if an overseas account and other financial arrangements can be set up prior to your move or ask for a reference letter that you can take with you.1

Due to restrictions placed by the New Zealand Financial Markets Authority (FMA), we can only assist to open overseas account in the following countries/territories; Brunei, Hong Kong, India, Macau, Philippines, Sri Lanka, Australia, United Kingdom and United States of America. And according to the FMA guidelines, we can only assist to open standard current/savings account.

Account opening fee is waived for HSBC Premier customers. A fee may apply to use this service for Personal Banking customers and non HSBC New Zealand customers.

If you are enquiring about international banking services for other countries/territories not listed above, contact us to find out options available. 

You may also access the Culture Wizard website2 to learn more about your destination.

When visiting the site for the first time, please log on as:

Username: HSBC

Password: Assignee

1. Contact us

Get in touch and start your application at least a month before you travel.

Call our Global International Banking Centre at: 

Business hours: 09:00 am – 06:00 pm (Monday to Friday)

Or email us on ibc@hsbc.co.nz

You may also contact your Relationship Manager or speak to one of our Premier Consultants at 0800 028 088 to find out what options are available.

2. Complete your application

An HSBC International Case Manager will take the time to get to understand your international banking needs and help complete the application for you. They will be your one point of contact for your application from start to finish.

As part of your application we will request a number of documents to meet local country laws, regulations and policies for each application. These include:

  • Passport
  • Proof of address
  • Proof of income
  • Source of income
  • Other supporting document such as a visa may be required

Your Case Manager will guide you on what documentation is required, alongside your application form that needs to be signed in branch and verified by an HSBC representative.

3. Account opens

Due to local country laws and regulations, it can take up to 30 days to process your application. Our Global International Banking Centre team will keep you regularly updated on the progress of your application through telephone and email.

Once your account is opened, you will receive a welcome call from your Case Manager. They will make sure your opening has gone smoothly, you have everything you need, and answer any questions you may have.

The Case Manager will arrange for your welcome package, which may includes your debit card and PIN, to be either sent to your mailing address or held for pick-up at a branch of your choice.

Visas, work permits and processes

Unless you are a resident in the country you are moving to, you will most likely require a visa or work permit. If you are going overseas on a work contract, contact the appropriate administration department of your company to ensure that they arrange the necessary documents for you. Otherwise, you may need to contact the visa department at the relevant embassy and find out how to obtain the appropriate documents.

Visa and work permit applications can take some time to prepare, so you should start looking into it about a year before departure. Make sure your passport still has at least six months validity left at the time of your move.

Driving overseas

Unless your driving licence was issued in the country you are moving to, you will probably need an international licence accompanied by your usual driving licence at all times. A domestic driving licence can only be accepted for a limited period after arrival.

Once you arrive at your new destination, you should check with the local transportation authority to find out how to apply for a local licence there.

Finding the right place to live

Finding the right place to live can be quite difficult, especially if you are moving with your family. Contact relocation companies with expertise in your new destination to get a head start in your search. If you decide to buy or rent a property abroad, we can arrange for an overseas HSBC office to assist you.

Children's education

If you are moving with your children, you will want to ensure the continuity and consistency of your children's education. You will have a few options to ensure your children's education does not suffer.

  • International schools: If your children attend an international school in New Zealand, you may want to find a similar school in the new country.
  • Local schools: If you are going to stay in the country you are moving to, consider enrolling your children in a local school. Contact the relevant embassy for a list of schools and the application procedures.

Family healthcare

A doctor's check-up for each member of your family is also a good idea. It should be done no later than six months before departure.

In your new country, hospital services, doctors' consultations, emergency services and other forms of healthcare may be wholly or partly paid for by the recipient. You will need to factor this expense into your finances or make sure that you have the appropriate levels of health cover or travel insurance.

Insurance cover

Make sure that everything you hold dear is covered. Consider getting travel insurance in case of emergency while travelling.

Packing up and moving

Once you know your move date, notify the moving company at least three months before departure. Make sure that all your belongings will arrive before you. In addition, obtain a complete listing of your belongings from your mover and check out what documentation you will need to clear customs in your new country.

Just to be safe, leave a photocopy of your passport, visas and other important documents in a safe place before you move.

Get Started

Call our Global International Banking Centre today

Business hours: 09:00 am – 06:00 pm (Monday to Friday)

You may also contact your Relationship Manager or speak to one of our Premier Consultants at 0800 028 088 to find out what options are available.

1Applicants must meet the eligibility requirements for the accounts requested and are subject to local and overseas regulatory requirements. New Zealand securities laws may restrict opening of accounts where The Hongkong and Shanghai Banking Corporation Limited does not operate.

2CultureWizard is a complete online cross-cultural training facility, containing cultural awareness e-learning courses, virtual team training, global leadership assessment tools and culturally focused country profiles on over 140 countries.

Please note: This information is provided for your reference only and does not construe any form of legal, financial or other professional advice. The information shown here is derived from sources we believe to be reliable, but which we have not independently verified. HSBC makes no guarantee as to the accuracy or completeness of this information and is not responsible for errors of transmission of factual or analytical data, nor shall it be liable for damages arising out of any person's reliance upon this information. Please refer to our terms and conditions (PDF, 639KB).