By proving the information set out above and submitting this form, I/we consent to the collection, use and disclosure of the personal information provided in this form by The Hongkong and Shanghai Banking Corporation Limited, incorporated in the Hong Kong SAR, acting through its New Zealand branch, its agents and authorised service providers and as well as relevant third parties in order to fulfill your "contact me" request.
We are working hard to provide a positive experience for our customers and welcome any feedback and suggestions regarding our customer service and products. If you have had a poor experience, we want to hear about it and will provide a resolution as quickly as possible.
Also, if you have general feedback or have had a positive experience, we would love to hear about that, too. You may find our complaint process here For security reasons, we are unable to reply to you via email if your question relates to transaction(s), balance, or payment details for a specific account. Please call us on 0800 028 088 (within New Zealand) or + 64 9 368 8557 (from overseas, international toll charges apply). Or, if you are an internet banking customer, log in and use the "Secure Message" option to get in touch with us securely.
We will try to get back to you as quickly as possible within two business days.