Alt+A to show this section, Tab to navigate forward, Shift+Tab key to navigate backward, Enter to access link, and Esc to reset


Telephone banking

For assistance, call

0800 028 088


Access your HSBC accounts easily via automated phone banking

Bank whenever you want, from anywhere in the world, simply by using a touch-tone phone to ring 0800 802 380 or 09 918 8350 if calling from overseas (international toll charges apply). This automated service operates via a voice prompt with instructions in English, Cantonese or Mandarin.

  • Check account balances and recent transactions
  • Find the latest exchange rates on certain currencies
  • Check the latest term deposit rates for New Zealand dollar term deposits
  • Transfer funds between your HSBC accounts (with the exception of non-transactional loan accounts or term deposits)

Go green with e-Statements

Once your account is open, all you need to do is register for internet banking, log on and choose e-Statements as your statement option.