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Telephone banking

For assistance, call

0800 028 088

or

Access your HSBC accounts easily via automated phone banking

Bank whenever you want, from anywhere in the world, simply by using a touch-tone phone to ring 0800 802 380 or 09 918 8350 if calling from overseas (international toll charges apply). This automated service operates via a voice prompt with instructions in English, Cantonese or Mandarin.

  • Check account balances and recent transactions
  • Find the latest exchange rates on certain currencies
  • Check the latest term deposit rates for New Zealand dollar term deposits
  • Transfer funds between your HSBC accounts (with the exception of non-transactional loan accounts or term deposits)

Go green with e-Statements

Once your account is open, all you need to do is register for internet banking, log on and choose e-Statements as your statement option.