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You are able to make bill payments to any merchants in your payee list within internet banking. You need to have set up your payees in the Add Payee function before making any bill payments.

If you have not previously requested a third-party transfer limi,t you will be unable to make payments to third parties via internet banking. To check your current internet banking transfer limits, select 'services' then 'change limit' from the internet banking menu. Please contact us at 0800 80 23 80 (from 6 am to 10 pm, seven days a week) or +64 9 918 8350 from overseas (international toll charges apply) to arrange an increase to your internet banking transfer limits.

0800 80 23 80

(from 6 am to 10 pm, seven days a week) or

64 9 918 8350

from overseas (international toll charges apply) to arrange an increase to your internet banking transfer limits.

Make a bill payment online

  1. Log on to internet banking.
  2. Select which account from the drop-down list you would like your bills to be deducted from.
  3. Select which merchant from your payee drop-down list you would like to pay to.
  4. Key in the local currency amount you want to pay to the merchant.
  5. Indicate when you want the payment to be made by clicking on the appropriate radio button.
    1. Pay now: for the payment to be made on the same day (provided you submit this before the cut-off time)
    2. Pay later: for the payment to be made on the future date you have keyed in or picked out from the calendar icon
    3. Set up recurring payment: for this payment to be made with your specified frequency. Key in or pick out from the calendar icon when you want the first payment to be made. Select how often you want this payment to be made and how many total recurring payments to make. Only key in the final payment amount if this is to be different for the last payment. The same payment amount indicated in the earlier field will be paid for each recurring payment.
  6. Key in any details to appear on your account statement as a reference for this payment.
  7. Click on Pay to proceed with your request.

Cut-off times

Instructions submitted through internet banking need to be received by the below-listed cut-off times for processing on the same day. Instructions received after the relevant cut-off times will be processed on the next working day. Functions not listed will not be affected by cut-off times and processed immediately by the system at any time of the day.

Function Monday to Friday Value/Effected
Pay multiple bills 11.00 pm Same day
Pay a bill 11.00 pm Same day

Premier multi-currency account

Instant access savings in up to 10 currencies with the Premier multi-currency savings account.

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Need more information?

Call us at
0800 028 088