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Ways to bank


Branch banking

Telephone banking

Internet banking

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What is the best thing about it?

Face-to-face contact  with a dedicated Relationship Manager

24-hour automated phone banking service

Manage your finances online from anywhere 24/7


Other benefits

  • Complete any transaction at a branch. You can also take advantage of the nationwide branch and ATM presence of our major affiliate partner in New Zealand, Westpac. You can make deposits directly into your HSBC accounts in any of Westpac's 200 New Zealand branches.
  • Obtain foreign currency
  • Choice of 24-hour automated service or contacting our Premier Consultant team 24 hours a day, 7 days a week
  • Market-leading security with our Online Security Device
  • Access your accounts 24/7
  • Wide range of free transactions

When is it available?

9 am to 4.30 pm

24 hours, 7 days a week

24 hours, 7 days a week


What things you can do

  • Open a bank account
  • Get a home loan
  • Exchange foreign currency
  • General enquiries
  • Check account balances
  • Transfer funds between your own HSBC accounts and to HSBC accounts of others
  • Day-to-day transactions
  • Checking balances and transaction history
  • Manage term deposits
  • Make international payments

Are there any restrictions?

Business hours only

Non Premier customer consultants are available only from 6 am to 10 pm

Maximum transaction limits apply


Do I have to live in New Zealand to use it?


No. Please note that calls within New Zealand are toll free. If calling from outside New Zealand charges may apply.



How do I start?

Visit our branch at Level 7, HSBC House, 1 Queen Street, Auckland 1010.

Call us at 0800 028 088

Call us at 0800 028 088

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