
This is where you will find the relevant application forms to open an account or a term deposit, as well the forms required to make changes to your account like providing new name or address details, setting up recurring transactions, ordering a new HSBC card or PIN, or getting a new cheque book.
Many of the transactions listed below can also be completed through Internet Banking which means you can manage them whenever it suits you. Find out more.
If you need commercial banking forms and information, find out more here.
What do you need to do?
Choose one of the below.
If you need some help deciding which product is right for you, find out more here.
| Open a bank account or other product, or get information | Set up transactions or payments (for existing customers only) | Additional Forms (for existing customers only) |
| Online Savings Account (click here to apply now) |
Register for Internet Banking to enable you to complete all day to day transactions online. Find out more |
Order a replacement ATM card / Pin. Find out more |
| If you want to use Internet Banking to manage Trust or company accounts, please download and complete this form | ||
| Savings
Cheque Account (click here to apply now) |
Set up a Telegraphic (international) Transfer Telegraphic Transfer/Demand Draft (PDF 230KB) Set up a local or same day cleared payment Local payment / same day cleared payment application form (PDF 342KB) |
Find out about fees |
| Multi Currency Account (click here to apply now) |
Set up an Automatic Payment Automatic Payment Form (PDF, 11kb) | 1st time application for ATM, Internet / Phone Banking Access, Cheque/Deposit Book, Online Security Device request or Phone / Internet Banking Password Reset. Personal Account Access Application (PDF, 45kb) |
| Term
Deposit (click here to email us) |
Set up a direct debit Direct Debit Form (PDF, 56kb). Please read the Term and Condition (PDF, 21kb). |
Change my details Change of Customer Details (PDF, 140kb) |
| Home Loan Application for Personal and Non Personal Customers (Editable PDF) | Authorise someone to operate my account Additional Signatory Form (PDF, 74kb) and Authority to Operate Form (PDF, 147kb) | |
| Complete a fax indemnity form Phone/Fax Indemnity Form (PDF, 10kb) | ||
| Order a new cheque / deposit book Personal Account Access Application (PDF, 45kb) | ||
| Proof of identity form - to be completed by new customers applying | Order a replacement ATM PIN ATM Card/PIN Notification Form (PDF, 83kb) | |
| You will need to complete this form if you are making a joint application for more than 2 people | Declaration of Non-Residence for Tax purposes | |
| Close an account Close Account Request Form (PDF, 94kb) ) |
For credit card forms, please click here.
For new product applications and change requests for existing accounts please send forms to:
Network Service Centre
HSBC
PO Box 5947
Wellesley Street
Auckland
New Zealand
Bank accounts
First think about what kind of account you need using our comparison table to help you make a decision. Find out more
Home loans
HSBC offers a range of competitive home loans which can help you save money and may help you pay off your home loan faster. Find out more about our competitive range of home loans as well as how to apply.
Investments
At HSBC, we have a range of savings accounts and investment services that can help you work towards achieving your financial goals. Find out more about out our range of investment products.
Credit cards
We offer the HSBC Gold and Platinum Credit Cards from American Express . Find out more about the benefits.
Insurance
Cover yourself and your assets from the unexpected with our range of insurance products. Find out more
Credit cards forms
You'll find here all the forms you might need relating to HSBC American Express Gold and Platinum credit cards.
| Apply for a Platinum Card | Apply for a Gold card |
Existing HSBC American Express Card holders
You can also download forms to help you transfer your balance, request a PIN number order a supplementary card etc.
| HSBC Platinum Credit Cards from American Express | HSBC Gold Credit Cards from American Express |
| Set up a Direct Debit | Set up a Direct Debit |
| Apply for a supplementary card (eg for your partner) | Apply for a supplementary card |
| Apply for an additional card (eg to split your personal and business expenses) |