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Useful Information About Banking with HSBC New Zealand - Frequently Asked Questions
If you have any questions related to banking with HSBC in New Zealand, please take a look at the frequently asked questions below. If this does not cover what you are looking for, please call us on 0800 80 23 80
Click on any of the questions below to access the FAQs.
- What are the options for banking with HSBC?
- What products and services do HSBC offer?
- Does HSBC offer Internet banking?
- What are HSBC's latest interest rates for savings products and home loans?
- What fees and charges are associated with HSBC products and services?
- Does HSBC offer Business Banking services?
- Does HSBC offer Relationship Banking services?
- How do I apply for an account with HSBC?
- Can I apply for an account if I am not currently an HSBC customer?
- How do I make the initial deposit when opening an account with HSBC?
- What is the minimum deposit I need to open an Online Savings Account?
- What is the interest rate on HSBC Savings and Transactional Accounts?
- When is interest paid?
- When are fees calculated?
- When do I receive my statement?
- What are the fee-free banking options?
- What is HSBC's SWIFT code, to be used for making international payments into HSBC NZ accounts?
FAQ's
What are the options for banking with HSBC?
What products and services do HSBC offer?
HSBC offers a full range of products and services including credit cards, transactional accounts including our Multi Currency Account, home loans, insurance and investments.
Please note that bank accounts and other product and services cannot be set up unless you have a physical New Zealand street address and proof of this will be required. If you are not currently living in New Zealand, please visit your local HSBC branch to find out more.
Does HSBC offer Internet banking?
Yes. Find out more here, including how to sign up
What are HSBC's latest interest rates for savings products and home loans?
What fees and charges are associated with HSBC products and services?
Does HSBC offer Business Banking services?
Does HSBC offer Relationship Banking services?
How do I apply for an account with HSBC?
You can visit a Branch or apply via Post. Click here to apply now
Can I apply for an account if I am not currently an HSBC customer?
Yes you can, you just need to send us the completed application form, approved IDs and proof of address. Find out what kind of identification is acceptable.
How do I make the initial deposit when opening an account with HSBC?
You can transfer the funds via Internet Banking or simply send us a cheque from an account held in your own name. You may also deposit funds through any HSBC or Westpac Branch in New Zealand. Proof of the source of the initial deposit is required. Please note this must be a personal cheque from an account in your own name, not a company cheque or cheque from a trust account.
What is the minimum deposit I need to open an Online Savings Account?
NZD10,000.
What is the interest rate on HSBC Savings and Transactional Accounts?
The interest rates change from time to time, so please check our website, or contact our Call Centre on 0800 80 23 80 to confirm the latest rates.
Interest is calculated on the daily closing credit balance in the account and unless otherwise agreed with us will be paid to your account monthly in arrears.
Fees and Charges may be imposed in respect of transactions completed. Fees and Charges will be deducted directly from your nominated account. Please refer to our section on Retail Banking and Wealth Management Terms and Conditions for more information.
When do I receive my statement?
Statements are sent out monthly, normally in the last week of each month, unless otherwise agreed with us.
What are the fee-free banking options?
We have designed our Online Savings Account so you can choose to conduct your banking in a way that you can minimise your fees.
For example: EFTPOS, transactions at an HSBC or Westpac ATM in New Zealand, PhoneBanking or Internet Banking are all free of transaction fees.
Please refer to our Retail Banking and Wealth Management Fees and Charges for all information on fees and charges.
What is HSBC's SWIFT code, to be used for making international payments into HSBC NZ accounts?
HSBC New Zealand's SWIFT code is HSBCNZ2A
