• Direct service centre 0800 80 23 80 or
• Overseas (International toll charges apply) 64 9 918 8350
We also recognise that good service is more important to you than anything else. Staffed by friendly and skilled consultants who have been trained to provide you with a positive and rewarding experience, our Direct Service Centre offers you from 6.00am to 10.00pm, seven days a week access to a wide range of non-cash banking services.
You will receive a 10 digit PhoneBanking number and a 6 digit Personal Identification Number (PIN) to ensure the privacy and security of your PhoneBanking transactions.
All transactions done via Automated PhoneBanking will be subject to our standard fees and charges.
For further information regarding our Automated PhoneBanking, please call our Direct Service Centre on 0800 80 23 80, from 6.00am to 10.00pm seven days a week.
You can pay your bills at any time and place that is convenient for you via HSBC's Automated PhoneBanking. We have over 230 pre-registered payees ready to receive your automatic bill payments*. To set up these pre-registered payees so you can pay your bills by phone, please call us on 0800 80 23 80 and one of our Customer Service Representatives will take you through the process of setting these up.
You can also set up Automated PhoneBanking bill payments to companies or individuals not on our list of pre-registered payees*. To set up automatic bill payments to any of these companies or individuals, please call us on 0800 80 23 80 - and one of our Customer Service Representatives will take you through the process of setting these up.
To list the details for these companies which have already been registered so you can make your bill payment(s) automatically using HSBC Automated PhoneBanking click here.
* daily third party transfer limits apply.