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International Recognition
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International Recognition and Emergency Support

You relish immersing yourself in different cultures for business and pleasure. But you value the reassurance that wherever you go, help is on hand from someone who understands your needs and speaks your language.

At HSBC, we will even provide useful information about local activities from restaurants to cultural events and entertainment. Simply visit your Premier centre for your local guide.

Whether you are travelling abroad to live or work, HSBC Premier's international banking services will help you with your finances. Wherever you are in the world, you'll get the same high level of service, for you and your family.

HSBC Premier's international banking services include:

  • Priority service for all your international banking needs
  • In an emergency, simply call HSBC Premier's emergency hotline +1-908-PREMIER (7736437) for immediate international assistance
  • Instant emergency cash advance of US $2,000.

Feel at home, wherever you call home, HSBC Premier's international banking services.

Always putting you first

  • Local support and recognition both at home and abroad
    Whether you are in New Zealand or travelling, you can enjoy privileged access to our banking services when you visit any of our International Premier Centres. Simply present your ATM card at over 100 International Premier Centres around the world to receive a warm welcome and use of our exclusive lounge facilities.
  • Access to your Relationship Manager and Dedicated Premier Call Centre when abroad
    When you are overseas you can reach our local Premier Phone Banking services for free by making a collect call to +64 9 368 8557. Alternatively, you can visit any of our Premier Centres to reach your Relationship Manager at home, logon to HSBC Internet Banking, or connect to the New Zealand Premier Call Centre through +1 - 908- PREMIER (7736437).
  • Provision of local knowledge and travel tips
    Our Premier Centres worldwide are an invaluable information guide whenever you travel. Come and talk to our Premier staff in the country you are visiting to find out more about local places to eat, hotspots to visit and things to do. Tap into our local knowledge to make your trip more interesting and rewarding.
  • 24-hour Premier Call Centre and Automated Phone Banking Services
    Enjoy the convenience of our simple, easy-to-use Personal Telephone Banking service. With us, your banking needs are well taken care of, 24-hours a day, 7 days a week.

    You can check your account balances and transfer funds between your accounts or make payments or pay bills to registered HSBC and third party accounts.
  • Internet Banking Service
    Through HSBC Internet Banking, you can handle your personal finances in your own time, and in the privacy of your home or office. HSBC Internet Banking allows you to enjoy our comprehensive range of internet-enabled financial services, including, fund transfers within New Zealand and around the world.
  • Worldwide ATM network
    Whether you are at home or abroad, you can withdraw cash from your savings and current accounts at over 23,000 HSBC ATMs worldwide free of charge. Additionally, you can access over 1,000,000 third party ATMs.


Security when it matters

  • Emergency encashment services
    We understand that accidents can and do happen so we provide hassle-free encashment services should such an emergency arise. You can choose to either visit one of our HSBC branches or simply make a collect call to the Premier Emergency hotline on +1 314 275 6774 to arrange emergency cash that can be delivered to over 245,000 outlets across 200 countries; now that's convenience! Conditions apply.
  • Report loss of cards and emergency card replacement service
    We provide efficient emergency card cancellation and replacement services through the Premier Emergency hotline on +1 314 275 6774. If you lose your ATM Card, we'll cancel it immediately and send a replacement to you. Conditions apply.
  • Worldwide number +1-908-PREMIER [+1-908-7736437]
    Wherever you are in the world, it's easy to remember that you can always call our worldwide Premier hotline +1-908-PREMIER for the emergency assistance services mentioned above, 24 hours a day, 7 days.

The information provided is intended as a general guide for reference. Benefits and features may be subject to local country regulatory restrictions. Please refer to the Service Guide for detailed information.

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