| 2008 | Introduced HSBC Premier. |
| 2000 | Awarded Foreign Bank of the year by the New Zealand Banking & Finance NewsMagazine Award. |
| 1999 | Global HSBC brand adopted for all HSBC Group businesses in New Zealand. |
| Life assurance introduced. | |
| HSBC in New Zealand website introduced www.hsbc.co.nz | |
| 1998 | 3rd branch opened. |
| 1997 | Telephone banking and credit cards introduced. |
| 1996 | Consolidated customer statements introduced. |
| ATM / EFTPOS card introduced. | |
| 1995 | Established as a branch of The Hongkong and Shanghai Banking Corporation Limited. |