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Contact HSBC

Whether you want to speak to us, visit us or email us please choose from the contact details listed below depending on what your question is about e.g. Corporate Banking, Retail Banking and Wealth Management (RBWM) etc.

We welcome feedback and suggestions on any aspect of banking with HSBC. Please complete our short form to provide feedback.

Retail Banking and Wealth Management (RBWM)

  • Call us on 0800 80 23 80 (from 6.a.m to 10.p.m. 7 days a week or +64 9 918 8350 from overseas (international toll charges apply)
  • Email us. Complete our short form and we will get back to you within 2 business days
  • Visit us. Click here to find your nearest branch
  • Mail us at :
    Auckland Wellington Christchurch
    PO Box 5947, Wellesley Street, Auckland,
    New Zealand
    PO Box 23048, Wellington 6140,
    New Zealand
    PO Box 93, Christchurch 8140,
    New Zealand

Private Client customers only

Please note that Private Client customer status is available on an invitation only basis to select individuals. A net worth financial criteria may need to be met.

  • Local offices: Auckland +64(0) 9 368 8688, Wellington +64(0) 4 819 9458 or Christchurch +64(0) 3 378 9135.
  • Email us at: sumairafranicevic@hsbc.co.nz or chrishung@hsbc.co.nz
  • Visit us.
    Auckland office Wellington office Christchurch office
    Level 19 Level 25 Level 11
    HSBC House HSBC Tower HSBC Tower
    1 Queen Street 195 Lambton Quay 62 Worcester Boulevard
    Auckland Wellington Christchurch 8013

Business hours 9.00 a.m. to 4:30 p.m. Monday to Friday

Personal Banking customers only

Please note that Personal Banking customer status is available on an invitation only basis to select individuals. A net worth financial criteria may need to be met.

  • Call us on on Auckland +64(0) 9 368 8688, Wellington +64(0) 4 819 9458 or Christchurch +64(0) 3 378 9135
  • Request call back. Complete our short form and we will get back to you within 2 business days
  • Email us at premier@hsbc.co.nz
  • Visit us. Click here to find your nearest branch or visit HSBC offices
    Auckland office Wellington office Christchurch office
    Level 19 Level 25 Level 11
    HSBC House HSBC Tower HSBC Tower
    1 Queen Street 195 Lambton Quay 62 Worcester Boulevard
    Auckland Wellington Christchurch 8013

Business hours 9.00 a.m. to 4:30 p.m. Monday to Friday

Corporate Banking

  • Call us on 0508 443924 (from 8 a.m. to 5.p.m Monday to Friday)
  • Email us at corporatebanking@hsbc.co.nz
  • Visit us. Click here to find your nearest branch or visit HSBC offices:
    Auckland office Wellington office Christchurch office
    Level 9 Level 25 Level 11
    HSBC House HSBC Tower HSBC Tower
    1 Queen Street 195 Lambton Quay 62 Worcester Boulevard
    Auckland Wellington Christchurch 8013

    9:00 a.m. to 4:30 p.m. Monday to Friday